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Privacy Policy | Accessibility Statement  Terms & Conditions | Refund Policy

At Horizon Edge Ventures, we strive to provide reliable and professional automated AI messaging services. Please review our refund and cancellation policy carefully before subscribing.

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Free Trial Period

We offer a 7‑day free trial so clients can evaluate our service.
During this trial, clients may cancel at any time and will not be charged.

Refund Eligibility

Refunds are only granted if Horizon Edge Ventures fails to provide the service as described during the free trial period.

A refund may be issued only if:

  • The service was not delivered,

  • The system failed to operate as promised,

  • And the issue was reported during the trial period.

Once the service has been properly delivered and the trial period ends, no refunds will be issued.

No Refunds After Trial

After the free trial expires and billing begins:

  • All payments are final and non‑refundable

  • No refunds for unused time

  • No refunds for early cancellations

  • No refunds for lack of usage

The client is responsible for canceling before the trial ends if they do not wish to continue.

Cancellation Policy

Clients may cancel their subscription at any time.
Cancellation will stop future billing but does not qualify for a refund of past charges.

Chargeback & Dispute Protection

By subscribing, the client agrees not to initiate chargebacks for services that were properly delivered.
Unauthorized disputes may result in account termination.

Service Responsibility

Horizon Edge Ventures is not responsible for:

  • Business revenue outcomes

  • Missed opportunities

  • Client response rates

  • Third‑party platform issues

Results may vary depending on the client’s business, market, and customer engagement.

Agreement

By purchasing our services, the client confirms they have read, understood, and agreed to this policy.

No Guarantee Clause

Horizon Edge Ventures does not guarantee specific results, revenue, customer conversions, or response rates.
Service performance depends on multiple external factors beyond our control.

Client Responsibility Clause

Clients are responsible for monitoring their subscription status and canceling before the free trial ends.
Failure to cancel on time does not qualify for a refund.

Contact

If you have any questions regarding our services, policies, or your subscription, please contact our support team.

(832) 981-2664

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